So you pay and get nothing new in return. At that point, they stop responding and drop your case.Īpart from the fact that EN still looks the same (and does the same) as they version I started to work with in 2008, they always force you through (paying) upgrades whenever MacOS makes a meaningful version upgrade. Do you have a lot of pdfs in the library? (No, not a single one). When I first installed Catalina 10.15.1, an downloaded Canon Utilies 3.11.1 2020 (EOS2 and. Is your database large? (Well, about 4000 records, but it occurs even in small libraries with less than 100 records). Well, I had the same story on my 3 Mac (iMac and 2 MacBook Pro). When you contact Support, they always try to pin the blame on the user: is your library on a shared drive/network/cloud? (No, it isn’t). I suspect this behavior is probably due to a memory leak that Clarivate is unable or unwilling to fix. You can easily reproduce it even on the tiny example datasets they include with the software. This happens with any EN database: large or small, pdfs, no pdfs, Word active, Word not active, it doesn’t matter. In the end, it becomes totally unworkable. Opening a reference then takes several seconds. After about 10 selections, you start to see a very noticeable delay between the keyboard arrow and the list selection. Hit the down arrow to move to the next article and continue doing that. The following is very reproducible: select any article within any list in your library. The problem lies with the EN software itself. EN is not slow when interfacing with Word, reference inserts and bibliography updates are as fast as they used to be. La actualización de macOS Catalina 10.15. In my experience, Endnote on MacOS has been slow for the last 3 versions. System runs latest Final Cut Pro, Illustrator, Photoshop, SPSS, MAXQDA…perfectly. Moving library from iCloud folders and preventing iCloud syncs for the folder - No changeĮndnote 9.3.2 (bld 15235) with about 14 references Reduced output styles and connections to one each - No change Updated to the latest Java - I can now quickly update a reference without waiting or seeing the beach ball/spinning wheel. Reduced library clone to 14 references - No change I have tried several recommendations here with little improvement: Moving from one reference to an other reference using the mouse or cursor keys I can only use the application for inserting citations into Word.Ĭritical functions that are unusable for me due to the long time it takes to perform related tasks: It has been immensely frustrating, especially of late where the application is almost useless. I also have colleagues experiencing this issue. EndNote has been irritatingly slow on all MacOS versions for me since X7 was released.
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